COVID-19 COMMUNITY UPDATE APR. 15, 2020
Suspicious Automated Calls
April 15, 2020
Recently, we’ve received reports of suspicious automated calls claiming to be from AHS and advising the recipient of the call to immediately isolate due to a COVID-19 exposure. This message is fraudulent. While AHS has rolled out an automated calling program across the province to confirm negative test results for COVID-19, as mentioned above, the auto-dialer system is not ever used by AHS to report positive results or direct people to self-isolate.
COVID-19 related scams prey on fears about the virus, often with the intention of gaining access to business, personal, credit or financial information. Please be assured that AHS or Alberta Health will never ask for personal or credit card information over the phone or by email.
Suspicious calls/texts can be handled in the following ways:
- Do not respond as it only confirms your phone number as an active target.
- Report any threats to your personal safety to the RMCP.
- Ignore or block non-threatening calls/texts which do not attempt to steal information.
- Block calls/texts that attempt to solicit personal, credit or financial information and report these to the Canadian Anti-Fraud Centre.
- If you have been a victim of fraud, contact your local police.
Email scams often mimic legitimate COVID-19 information sources to get you to open attachments or click on links which install malware, or ask for credentials to access information for fraudulent purposes. Please be vigilant and use caution when opening any external email:
- Always check for AHS’ external email warning — it signals extreme caution.
- Never click on unexpected email links, open attachments or give information.
- Always go to ahs.ca/covid for official updates
Blood Tribe reaching out to off-reserve members.
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